Two well-known Salisbury-based businessmen are launching a new plumbing and drain cleaning business to bring an American style 24-hour quality service to business and residential customers in Southampton, Wiltshire and the South Coast.

Allan Rook and Matthew Ennis - who met while serving in the Royal Electrical and Mechanical Engineers - launch their new business partnership, Drain Doctor Plumbing, next month (April), They previously ran a restaurant in Salisbury and for the past six years have operated a building maintenance and refurbishment business called First Choice.
Now, with a network of qualified technicians operating from fully-equipped radio-despatched vans, they have acquired the Drain Doctor Plumbing franchise for the entire Southampton Yellow Pages area.

"The American style business concept of Drain Doctor Plumbing is so impressive that we decided it would complement our existing operation said Allan,
Drain Doctor Plumbing is part of a national franchise operation and offers a 24-hour, all-year service based on a fixed 'menu' of prices and guaranteed workmanship for both domestic and commercial customers, including estate agents, letting agents, insurance companies and local authorities.
"We give firm quotations for each job before starting work so customers know exactly what to expect; there are no extras for out-of-hours working or emergency call-outs" said Allan. "Drain Doctor Plumbing originates from the United States where the quality of service is much higher than is normal in Britain.

"In addition to giving immediate attention to emergency calls, we make firm appointments so that our customers are not kept waiting, We are CORGI registered, our work is guaranteed and we make follow-up calls to ensure customers are completely satisfied with our service and workmanship. "We also offer maintenance contracts which are especially useful for business premises or residential letting agents because they identify and eliminate potential problems before they arise. For example, catering establishments fust cannot afford problems with their plumbing or drainage systems.

"As part of a national organisation we benefit from on-going training and support so no job is too large or too small We can tackle anything from leaking domestic taps to blocked factory drainage systems, or from a blocked restaurant kitchen waste to a camera drainage survey for a house purchaser, agent or surveyor.

"Drain Doctor Plumbing operates the most up-to-date drain jetting, closed circuit television cameras and electro-mechanical clearance equipment."

With a head office in Salisbury, a technician in Southampton and other local staff throughout the area, Drain Doctor Plumbing promises to respond to calls within an hour.